Terms & Privacy Policy

Terms

Definitions:

‘The Provider’

Georgina Lucy Howard trading as Georgina Lucy Life Coaching and Georgina Lucy Bridal Coaching of;
345 St Paul’s Place, 40 St Paul’s Square, Birmingham, B3 1FQ.

www.georginalucy.com / hello@georginalucy.com / +44 (0)7884 071 555

‘The Client’

Any individual, company or other body

‘The Services’

Life and Bridal coaching


Services: The provider is a trained professional coach with a diploma in life coaching skills from ‘Wellness Professionals at Work,’ which is accredited by the Association for Coaching and the National Council of Psychotherapists and approved by the Complementary Medical Association. The Provider is a member of the National Council of Psychotherapists and subscribes to its code of conduct. Coaching sessions with the Client may be carried out in person, over the telephone or via Skype/FaceTime at a mutually agreed time and place. Sessions will last for one hour unless agreed in advance. Sessions commencing later than the agreed time may result in them being curtailed.

Important Information: Services do not cover mental health issues nor are they a substitute for medical or psychological treatment. The client is advised to consult a suitably qualified professional for issues in these areas.

Confidentiality: All information provided by the Client will be confidential and not disclosed to any third party without consent or as required by law. Personal data will be held and used according to the Data Protection Act 1998.

Payment: Fees and the payment method will be agreed before coaching commences. In respect of fees paid in advance for courses, all sessions must be completed within six months of the starting date or fees will be forfeited. Payment is required strictly within 14 days of the invoice date. The business is not registered for VAT.

Cancellation: At least 24 hours’ notice of cancellation or change of arrangements must be given on either side. Sessions cancelled by the Client with less than 24 hrs notice will result in the full cost of the session becoming due.

Termination of Agreement: The Provider or Client can cancel the agreement at any time. Fees paid for sessions which have taken place will not be refunded and payment will be due for any sessions which have taken place but not been paid.

The above terms of business are covered by the law of England and Wales.

1st January 2016.

 

Privacy Policy

Georgina Lucy – Privacy Policy Introduction – Update June 2018

Georgina Lucy takes the privacy of the visitors to her website very seriously so has put the following Privacy Policy in place to outline when and why your personal information is collected, how it is used, under which very limited conditions it may be disclosed and how it is kept secure. For detailed information about this please read the full policy below.

Contact Details:

Georgina Lucy Howard trading as Georgina Lucy Life Coaching and Georgina Lucy Bridal Coaching of;
345 St Paul’s Place, 40 St Paul’s Square, Birmingham, B3 1FQ.

www.georginalucy.com / hello@georginalucy.com / +44 (0)7884 071 555

If your personal information has changed please let Georgina Lucy know so she can keep her records up to date.

What information does Georgina Lucy collect about you?

 Anonymous data: Georgina Lucy does not use Cookies but when someone visits http://georginalucy.com/, Google Analytics (third party), collects information about visitors behaviour on the website – for example which pages they view and how long they spend on them. This information is anonymous and is done solely to identify which parts of the website visitors are most interested in to enable Georgina Lucy to make website/service improvements to suit the needs of the website visitors. Georgina Lucy does not attempt to find out the identity of these visitors, and neither does Google Analytics. To find out more information about Google Analytics please see their website here.

Marketing data: If you have subscribed to Georgina Lucy’s mailing list you will have shared personal information with her (name and email address) to enable her to keep in touch (regular newsletters, blog updates, special offers). A third-party provider, Mail Chimp, is used to deliver these updates, in accordance with their Privacy Policy. Georgina Lucy will never sell or share her mailing lists so you can trust that your information is safe.

If you no longer want updates from Georgina Lucy then you are able to unsubscribe at any time by simply clicking unsubscribe on one of her emails, or emailing her directly at hello@georginalucy.com.

Communication data: There are many ways you can contact Georgina Lucy, via the contact form on her website http://georginalucy.com/contact/, email, text, social media direct messages, social media posts or any other communication channel. This data (your email address and any information shared in the communication) is used for the purpose of communicating with you and would only be shared in the case of pursuing or defending legal claims.

If you have any other questions please don’t hesitate to contact me directly.

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